Terms of Service

Last updated: November 15, 2026

The service

KT WhatsApp, operated by KT Solutions, provides software for using the WhatsApp Business Platform. The WhatsApp Business account and phone number belong to the client.

Your responsibilities

You must follow Meta's WhatsApp Business and Commerce policies and applicable Indian law. Only message people who have opted in; honour STOP requests; do not send spam, unlawful or misleading content.

Fees

Our plan fees are billed by KT Solutions (inclusive of GST). WhatsApp conversation charges are billed by Meta directly to your own payment method on your WhatsApp Business Account; we do not resell or mark them up.

Suspension

Meta may restrict or suspend WhatsApp accounts at its discretion, and we may suspend accounts that violate these terms or are unpaid. The service depends on Meta's platform, which we do not control.

Liability

The service is provided "as is". To the extent permitted by law, our liability is limited to the fees you paid in the previous three months.

Questions: info@ktsolutions.in