Privacy Policy

Last updated: November 15, 2026

KT Solutions ("we") operates KT WhatsApp, a platform that lets businesses ("clients") use the WhatsApp Business Platform provided by Meta. This policy explains what data we handle.

Data we handle

Account data (name, email, business name), billing data (processed by Razorpay; we do not store card details), and, on behalf of each client, WhatsApp phone numbers, contact names, message content, delivery status and templates.

How we use it

To provide the service: connect a client's WhatsApp Business Account, send and receive messages, show reports, and bill the subscription. We process client contact and message data only on the client's instructions. We do not sell personal data or use message content for advertising.

Sharing

Messages are transmitted through Meta's WhatsApp Business Platform and are also subject to Meta's terms and privacy policy. Payments are processed by Razorpay. We do not share data with others except as needed to run the service or as required by law.

Security and retention

Access tokens are stored encrypted. Data is kept while the account is active and deleted on request after closure, except records we must keep by law (e.g., invoices).

Data deletion

Clients and individuals can request deletion of their data at any time by writing to info@ktsolutions.in; we respond within 30 days. WhatsApp users can send STOP to opt out of marketing messages.

Contact

KT Solutions, New Vinayakarao Building, 11-9-148, Near Police Station, New Colony, Palasa, Andhra Pradesh 532222 · info@ktsolutions.in · +91 94944 48846