Data deletion

You can ask us to delete the data we hold about you or your business at any time.

Business customers

Log in, disconnect your WhatsApp number under WhatsApp numbers (this removes our stored access token), and email info@ktsolutions.in from your registered address asking us to delete your workspace. We delete the workspace, contacts, messages and templates within 30 days. Invoices are kept as required by tax law.

People who messaged a business using our platform

Send STOP to the business on WhatsApp to stop messages. To have your phone number and messages removed, email info@ktsolutions.in with your phone number and the business name; we will delete them and tell the business.

Facebook / Meta

You can also remove the app from your Facebook settings under Business Integrations, which revokes our access. Email us to complete deletion of stored data.

KT Solutions, Palasa, Andhra Pradesh · info@ktsolutions.in · +91 94944 48846